Taking care of people is at the heart of everything we do, and we start by taking care of you, our valued colleague. A career at Sedgwick means experiencing our culture of caring. It means having flexibility and time for all the things that are important to you. It’s an opportunity to do something meaningful, each and every day. It’s having support for your mental, physical, financial and professional needs. It means sharpening your skills and growing your career. And it means working in an environment that celebrates diversity and is fair and inclusive.

A career at Sedgwick is where passion meets purpose to make a positive impact on the world through the people and organizations we serve. If you are someone who is driven to make a difference, who enjoys a challenge and above all, if you’re someone who cares, there’s a place for you here. Join us and contribute to Sedgwick being a great place to work.

Great Place to Work®

Top 100 Most Loved Workplace®

Forbes Best-in-State Employer

Job Title

Sales & Renewals Representative

Reports to

Sales & Renewals Team Leader

Key roles

The ideal candidate for this position is a highly reliable and focused individual who is looking to join a dynamic and high performing customer-centric team. You will engage with customers to assist with all queries relating to new business & renewal opportunities.

Specific responsibilities (including but not limited to)

To handle a high volume of sales & renewal enquiries in accordance with Client and Regulatory requirements,
Explain various insurance products to potential and existing customers, guiding them toward the best coverage
Communicate persuasively with Customers to maximise sales, subject to Client and Regulatory requirements
To respond to Customer enquiries and questions (product or service) in a confident and knowledgeable manner
To effectively manage customer requests submitted by telephone, email, live chat and instant messaging
Working collaboratively with the Sales & Renewals team to consistently achieve SLAs, Sales Targets & Retention Rates
Is committed to future personal development and growth

Qualifications/skills

APA required or working towards
Excellent communication skills; verbal and written
Excellent attention to detail / accuracy
Excellent communication skills; verbal and written
Decision making skills and sound numeric skills
Customer Focus – Increase customer satisfaction through the delivery of excellent service

Experience

Previous telephone Sales Experience
Experience working in a pressurised environment with a proven record in meeting Sales and/or Retention targets
You have a proven ability to deal with problems and solve them effectively

Experience working positively as part of a team and in supporting and motivating others to achieve team objectives

Colleague Benefits

Education Contribution
Career development and progression
Health Insurance Scheme
Tax Saver Travel Scheme
Sedgwick's Sports & Social Club
Discounted Personal Training group circuit classes
Discount Benefits
Employee Assistance Programme
PHI & Life Cover

The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Management retains the discretion to add or to change the duties of the position at any time.

Job Types: Full-time, Permanent

Pay: €25,880.00-€30,288.00 per year

Additional pay:

Bonus pay
Performance bonus

Benefits:

Company events
Employee discount
On-site parking
Wellness program
Work from home

Schedule:

Monday to Friday

Application question(s):

What are your yearly salary expectations?

Work Location: Remote

Sedgwick

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